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16-Dec-2024
Dear customers,

We would like to inform that Ishimori and its online store will be closed from Wednesday, 25th December until Friday, 3th January.

Every order by Friday 20th December 12:00pm JST, will be shipped within the day.
An instrument order will be processed next year as it requires preparation and longer delivery time.

We will be accepting orders and inquiries during the holidays.
About every order that is placed after 12:00pm JST 20th Dec and every inquiry that is made after 24th Dec, we will resume shipping and responding on 4th January.
We kindly ask you for understanding.

We appreciate all of you being our valued customer and continued support for this year.
We wish all of you a nice rest of the year, happy holidays and new year.

Best regards,
19-May-2024
Dear Customers,

We gladly announce that we started accepting orders for Wood Stone Alto Saxophone Mouthpiece "PHLOX" model on our online store.
Originally we started and finished this model production last year with limited amount. As we have been received positive feedbacks, we decided to resume its sales and make it regular line-up in our shelf.

Opening size #6 (approximately 2.13 mm) is available on this model.
This "PHLOX" mouthpiece works just fine with you in any music genre. Especially, if you want your sound to be more powerful, this mouthpiece is correct one to pick.

We deeply appreciate your continued support of our products.
Thank you!
05-Feb-2024
Dear Customers,

We have decided to raise the prices of most of Wood Stone products including Saxophone, Mouthpiece, Ligature, Reed, and Accessories, effective 2024/02/05 05:00 pm Japan standard time.
The main reason for this change is to deal with wild increasing costs of raw materials, plating and recent hectic currency.

We kindly ask for your understanding and continuing support in future.
If there is anything you concern or feel unclear, please feel free to contact us.

Sincerely,
16-Dec-2023
Dear customers,

We would like to inform that Ishimori and its online store will be closed from Thursday, 28th December until Friday, 5th January.

Every order by Monday 18th December 12:00pm JST, will be shipped within the day.
An instrument order will be processed next year as it requires preparation and longer delivery time.

We will be accepting orders and inquiries during the holidays.
About every order that is placed after 12:00pm JST 18th Dec and every inquiry that is made after 26th Dec, we will resume shipping and responding on 5th January.
We kindly ask you for understanding.

We appreciate all of you being our valued customer and continued support for this year.
We wish all of you a nice rest of the year, happy holidays and new year.

Best regards,
11-Mar-2023
Dear Customers,

We are afraid that we need to raise the prices of most of Wood Stone Ligatures, Thumb Hooks, and Rests, effective 2023/03/11 01:40 pm Japan standard time.
The main reason for this change is wild increasing costs of raw materials, plating and transport.

We kindly ask for your understanding and continuing support
Thank you.
28-Feb-2023
Dear Customers,

We are afraid that we need to raise the prices of all of Wood Stone instruments, effective 2023/02/28 19:00 pm Japan standard time.
The main reason for this change is hectic increasing costs of raw materials and transport.

We kindly ask for your understanding and continuing support.
Thank you
15-Jan-2023
Dear customers,

Please be advised that we will have shorted our opening hours as below effective January 16th 2023.

Show room 1F 11:00am-6:00pm　
Repair room 3F 10:30am-7:00pm
[Regular holiday] Every Wednesday

For detail, please read and refer to the information bottom of the first page of our website.

Thank you for your understanding.
13-Dec-2022
Dear customers,

We would like to inform that Ishimori and its online store will be closed from Tuesday, 27th December until Wednesday, 4th January.

Every order by Friday 23rd December 12:00pm JST, will be shipped within this year.
An instrument order will be processed next year as it requires preparation and longer delivery time.

We will be accepting orders and inquiries during the holidays.
About every order that is placed after 12:00pm JST 23rd Dec and every inquiry that is made after 26th Dec, we will resume shipping and responding on 5th January.
We kindly ask you for understanding.

We appreciate all of you being our valued customer and continued support for this year.
We wish all of you a nice rest of the year and happy holidays.
28-Oct-2022
Dear Customers,

We gladly announce to you all that we are able to accept Credit card payment.
We accept major credit cards VISA, MasterCard, JCB, and AMEX.

Please note that your payment has to be settled with "3D Secure" service which is a personal authentication system for online credit card payment. Without it, we have to deny your order and payment.
Some credit card brand may require you to register for this service in advance. Please make sure that your card is with 3D Secure before you settle on our online store.

We deeply appreciate you all waiting so far and your continued supports.

Thank you
07-Oct-2022
Dear Customers,

Currently we are unable to accept all Credit card payment transaction due to maintenance of our transaction system. We are planning to restore the system by middle or late October.

We are terribly sorry for this inconvenience. We ask you for using other payment method.

Thank you for cooperation and understanding.
12-Aug-2022
Dear Customers,

We gladly announce that we started accepting orders for "Wood Stone Classic Ligature" on our online store.
As the ligature was Made-To-Order product so far, we took some time before we offer. Now you are able to get our special ligature more easily.

We have Classic ligature for saxophones and clarinets severally. Please refer to charts for mouthpiece correspondence and specifications on each product pages.

Sizes and finishes are limited currently but the ligatures which are unavailable now will be in stock gradually. Please stay tuned for that.

We deeply appreciate your continued support of our products.
Thank you!
25-Jul-2022
Dear Customers,

We are afraid that we will increase the prices of all of Wood Stone Reeds, effective 2022/08/01 13:00 pm Japan standard time.
The main reason for this change is the increasing costs of raw materials and transport.

We kindly ask for your understanding.
Thank you.
01-Jul-2022
Dear Customer,

Please be advised that we will generally increase prices up on most of Wood Stone product, effective 2022/07/02 Japan standard time. The decision was made due to many reasons such as rise in raw material prices.

Eligible products are WS metal and leather ligatures, metal mouthpieces, mouthpiece caps, thumb hooks and rests.

As always, we are committed to providing quality products and services to you and appreciate your business and continued support.

Thank you.
12-May-2022
Recently, we find some email from us such as order or payment confirmation emails, is being detected as spam and sent to junk email folder.
We are sorry for this inconvenience but please check your spam folder when you place order or make inquiry.

We kindly ask for your understanding.
Thank you.
20-Dec-2021
Our physical shop and the Online shop will be closed between December 28th and January 5th.
In the holidays, we are also closed to reply inquiries from the customers.

Our shipping by the end of the year is Jan 27.
It is relevant to the orders by 12pm on Jan 26.

After the holidays, we will resume to ship the customer's order in order and respond them.

We would be appreciate for your understanding.

We deeply appreciate your continued support of our products.
We hope have your happy holidays!
12-Jun-2021
Thank you for shopping with us.

We would like to inform you that the shipping company we use were changed DHL to FedEx.
Therefore, please note that the shipping cost for your country may be changed from the previous time.

We are constantly striving to further improve our service.
We appreciate your patronage.

Thank you.
30-Apr-2021
Thank you for shopping with us.

We are afraid, we will suspend to ship the order from all customers, from April 30 12pm to May 5.
Because the courier movement will be also suspend the shipments during Japanese holidays, Golden Weeks.
We will resume the orders we received until the period after May 6.

We kindly ask for your understanding.
Thank you.
30-Mar-2021
Thank you for shopping with us.

We will do the price change concerning Wood Stone ligatures of Solid Silver for all of Saxophone and Clarinet,
and the Alto mouthpiece AM-Ⅰ Solid Silver due to a rise in raw material prices.
The price change is applied from today.

We kindly ask for your understanding.
Thank you.
05-Dec-2020
Our Physical shop and the Online shop will be closed between December 29th and January 6th.
In the holidays, we are closed also to reply about inquiry.

We would be appreciate for your understanding.

We deeply appreciate your continued support of our products.
We hope have your happy holidays!
06-Sep-2020
Thank you for always choosing us.

We have resumed to do the business with PayPal on our website.
You are available the payments by Credit Card(Visa, Master, JCB) , and by PayPal from September 6.

Thank you.
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